Here's how the process works:

1. We start by meeting with you, either by phone or in person as is convenient for you, to discuss what you are looking for in your website. We won't expect you to have anything in particular worked out ahead of time, and we will be able to make suggestions for you to think about.
2. We will go back to our keyboards and work out a preliminary site design, which we will then go over with you. Once we have the basic design decided, we will review the specific costs involved in what you want, and come to an agreement on the budget for your project.
3. Once we have a basic design and budget, we'll start creating web pages for you to look at. We will keep asking questions as we work out a final design, to make sure every aspect of it reflects your preferences and meets your needs.
4. While we are working on the design, we will make arrangements for a www.yoursite.com 'name' for your website, if you don't already have one. We will also arrange for an internet 'home' (called a 'web host') for your site, so that all your potential customers can see it. If someone has done these steps for you, we'll just need you to give us the information; if not, we'll take care of it for you. There are modest charges for the name and 'web host' services, which we will pass on to you, but of course we will get your approval before we buy anything in your name.
5. Once the website is in final draft form, we'll review it with you and make any final tweaks that may be needed to get everything looking just the way you want.
6. The final step is to launch the website, and send you a final invoice.
7. The final step is yours – sending us a lovely check – but we're positive that you'll be so happy with your new website that you won't mind a bit!